It's quick and easy. Click Become a Host anywhere on the site, complete the listing builder (it takes most hosts about 30 minutes), upload your photos, set your price, and submit.

Our team reviews new listings within 24 hours to make sure everything is in order, and you'll be live shortly after that. Remember to add the small details that make your property feel like home — the things you'd want to know about if you were the guest.

If you've got a home, apartment, villa, cabin, or even just a spare room that you'd be happy for a guest to stay in, you're probably a good fit. oh-stay welcomes everything from a one-bedroom city apartment to a five-bedroom villa with a pool.

What matters most is that your space is clean, safe, accurately described, and ready to welcome a guest. Guests on oh-stay are searching for real homes with real character — so don't worry if your place isn't a luxury showhouse or flat. Authentic, well-presented spaces consistently outperform staged ones.

Yes. You decide when your space is available, how often you host, and which dates you keep blocked for yourself. You can host one weekend a year or every week of the year — it's entirely your call.

Use your calendar to open and close availability whenever you like, and update it as your plans change.

We believe so, yes. Listing your property on oh-stay is free, and we don't take a commission from your bookings beyond a single, flat fee. The only fee on a stay is a 10% service fee deducted from the host's nightly rate.

Your cleaning fee and any additional services you offer all go to you in full — unlike other platforms. See our Fees page for the complete breakdown.

Before your first booking, walk through the space as if you were arriving for the first time. Make sure everything is clean, in working order, and stocked with the basics — clean linen, towels, toilet paper, hand soap, and somewhere obvious to find the Wi-Fi password.

Small thoughtful touches go a long way: a welcome card, a bottle of water in the fridge, or a short note explaining the bin collection day. Hosts who treat their first guests well get the reviews that bring the next ten.

Being an excellent host is all about communication, reliability, and care. Respond to enquiries within a few hours. Make check-in clear and stress-free. Keep your space genuinely clean.

Be honest about what your property is and isn't — guests will forgive small quirks but never forgive surprises. And ask for feedback after each stay, then act on it. Our top hosts have one thing in common: they treat hosting as a craft, not a side gig.

Almost certainly. Short-term rental rules vary enormously across Europe — some cities have registration schemes, some have night caps, and some require specific safety certifications.

Before you list, please review our Legal Information page and check with your local council, community of owners (if applicable), and insurer. The host is responsible for ensuring their property is legal to rent on a short-term basis. We're happy to point you in the right direction, but we can't act as your legal adviser.

If you can't find what you need here, email us at contact@oh-stay.com. We typically respond within 24 hours. For urgent issues during a stay, use the help icon in your dashboard for faster support.

There's something special about planning a trip — that feeling of opening up the search and not knowing exactly where you'll end up.

Use the filters to narrow by location, dates, number of guests, and amenities. Save places you like to your wishlist as you browse. When you find one that feels right, the listing page tells you everything you need: the property, the host, what's nearby, what previous guests said, and a clear price breakdown before you book.

Communication is the heart of a great stay. Use the oh-stay messaging system to ask questions before booking, coordinate check-in details, and stay in touch during your stay.

Most hosts respond within a few hours, and many love telling guests about their favourite local spots — the bakery the tourists never find, the beach that's quieter in the mornings. Don't be shy about asking.

oh-stay has a unique feature: you can make an offer below the listed price. If a host has enabled bidding, you'll see a Make an Offer button alongside Book Now.

Some hosts auto-accept offers within a discount threshold they've set; others review each offer themselves. It's a great way to obtain a deal on softer-demand dates, or to negotiate a longer stay.

You've found the perfect place — booking takes just a few steps. Select your dates, confirm the number of guests, review the Price Breakdown, and complete payment through our secure Stripe checkout.

You'll receive a confirmation email within minutes, with your booking reference and check-in details. The host will be notified at the same time and may reach out to introduce themselves.

Your host will share check-in details a few days before arrival — typically the address, parking information, and either a meet-and-greet time or a self-check-in code.

To make arrival as smooth as possible: let the host know your estimated arrival time, plan your route in advance, and have the host's phone number saved in case of delays. If you're arriving outside the agreed check-in window, message the host as early as possible.

Your host wants to help you have a great stay, but they're not a hotel concierge. For things that genuinely matter to you — early check-in, a travel cot, allergen-free bedding, airport pickup — message the host before you book to check what's possible.

Be respectful and clear about what you need. Many hosts will go out of their way to help; some can't accommodate every request, and that's fine to know upfront.

Each host sets their own house rules, displayed on the listing page before you book — things like quiet hours, smoking policy, whether pets are welcome, and the maximum number of guests.

By booking, you agree to follow these rules during your stay. Breaches of house rules can result in early termination of the stay without refund, so please read them carefully before confirming.

A wonderful stay is built on mutual respect between guest and host. Treat the property as you would a friend's home — that means tidying up, respecting noise rules and quiet hours, following the house rules, and leaving things roughly as you found them.

Hosts particularly appreciate guests who communicate clearly, arrive within the agreed window, and message ahead if anything goes wrong rather than leaving it for the next guest to discover.

Your health and safety are paramount. On arrival, locate the smoke alarms, fire exits, and any safety equipment. If anything seems unsafe — a wobbly stair rail, a tripping hazard, a window that won't close properly — let the host know immediately.

Bring any medications you might need, since pharmacies in small towns may not stock everything. For destinations abroad, check whether you need travel insurance (we recommend you always do).

A smooth, timely check-out is the final step of a great stay. Your host will share their check-out instructions — usually whether to strip beds, where to leave keys, how to lock up, and what time to be out by.

A few minutes of tidying as you leave means a lot to your host and to the next guest arriving. If you've genuinely enjoyed your stay, leaving a review afterwards is the kindest thing you can do.

Welcome to oh-stay. The first booking is the most important — for you and for your host. Tell us a little about yourself when you book, including who you're travelling with and the purpose of your trip.

Hosts appreciate context, especially for first-time guests on the platform. Once you've completed your first stay and received a review, future bookings become easier and faster.

Each host sets their own check-in arrangements — some prefer to meet guests in person, others offer self-check-in via a smart lock or key safe.

Your check-in instructions are sent to you a few days before arrival through the oh-stay messaging system, with the address, access code (if applicable), and contact details for the host on the day.

oh-stay properties are spread across Europe and the UK currently. The exact location of each property is shown on the listing page, and the full address is shared with you once your booking is confirmed.

We verify the location of every listing to make sure what's shown on the map is what you actually get.

Cleaning is handled by the host. Most listings include an end-of-stay cleaning fee, shown clearly in the Price Breakdown before you book.

For longer stays, some hosts offer mid-stay cleaning at an additional cost — message your host directly to ask what's available. The property will always be professionally cleaned and prepared for you before arrival.

Some do, some don't. Each listing clearly shows the amenities available, including pools (private or shared), gardens, balconies, terraces, and outdoor dining areas.

Use the search filters to narrow your results to properties with the specific outdoor features you're looking for.

First, message your host directly through the oh-stay messaging system — most issues can be resolved quickly between you and them.

If you can't reach the host, or if the issue is serious, contact us at contact@oh-stay.com. For urgent safety concerns, leave the property and find somewhere safe before contacting us.

Verified issues that breach our Terms of Service may entitle you to a refund or alternative accommodation under our Dispute Resolution Policy.

For booking-related queries, message your host first — they're closest to the situation and can often resolve things fastest.

For anything you can't resolve directly, contact us at contact@oh-stay.com. We respond to most queries within 24 hours, with priority given to issues affecting an active stay.

Some of our hosts offer personalised concierge services — airport transfers, grocery pre-stocking, private chefs, boat charters, guided tours. If a host offers these extras, they'll be visible on the listing page.

If you don't see what you want, just message the host before booking and ask. Many will arrange custom services for the right stay.

Yes, and we'd actually recommend you do. iCal calendar sync is built into oh-stay from day one, and it's the simplest way to make sure your availability stays consistent across every platform you list on — without manually updating each one every time you take a booking.

Here's how it works. Every oh-stay listing has its own iCal feed URL, which you'll find in the Calendar tab of your host dashboard. Copy that URL into Airbnb, Booking.com, Vrbo, or any other channel you use, and they'll automatically read your oh-stay availability — typically refreshing every few hours. In the same place on your oh-stay dashboard, paste the iCal URLs from your other platforms, and oh-stay will read their availability back.

Once set up, a booking on any one platform will block those dates everywhere else within a few hours — no more double-booking risk, no more manual calendar updates, no more apologetic emails to disappointed guests.

A couple of things worth knowing. iCal sync handles availability only — not pricing, not check-in instructions, not guest details. Sync refresh times vary slightly between platforms (typically every 1–4 hours), so if you take a same-day booking it's worth a quick manual check before accepting another booking for the same dates on a different channel. And if you manage many properties — say 20 or more — you may want to use a dedicated channel manager (Hostaway, Smoobu, Guesty) that connects to all platforms via API rather than iCal. oh-stay supports both, and our API integration is documented at oh-stay.com/api/documentation.

Contact us within 24 hours of check-in at contact@oh-stay.com with photographs and a clear description of the issue.

We'll work with you and the host to resolve it — that might mean a partial refund, help relocating to a similar property, or in serious cases a full refund. See our Dispute Resolution Policy for the full process.

<p>Each host decides individually. Listings show a clear <strong>Pets Allowed</strong> or <strong>No Pets</strong> indicator, and pet-friendly hosts may charge an additional cleaning or pet fee.</p>

<p>Always message the host before booking to confirm your specific pet (size, breed, number) is welcome &mdash; even on pet-friendly listings, some hosts have limits.</p>

<p>If you have a safety concern, a serious complaint, or you've seen something on a listing that violates our policies, please report it immediately to <a href="mailto:contact@oh-stay.com">contact@oh-stay.com</a>.</p>

<p>For undisclosed surveillance devices or any urgent safety matter, see our <a href="../../../security-cameras">Security Cameras and Recording Devices Policy</a> for the specific steps to take.</p>

oh-stay does not currently sell travel insurance directly, but we strongly recommend you arrange your own before any trip.

Travel insurance protects you against trip cancellation, medical emergencies, lost luggage, and unexpected disruption — things outside both your control and the host's. Most providers offer cover from a few pounds or euros per day.

You can request changes to your booking — dates, number of guests, additional services — through your booking page. Your host will receive the request and either accept, decline, or counter-propose.

Cancellations are handled under the host's cancellation policy, displayed on the listing page before you book. See our Refund & Cancellation Policy for the full details of refunds at each tier.

oh-stay is a new kind of platform built around transparent pricing. We don't take a commission from guests — the price you see is the price you pay.

Hosts pay a single, flat 10% service fee deducted from the host's nightly rate. There are no surprise fees added at checkout, and no hidden charges. What you see is what you pay.

A 10% host service fee is charged to support the running of the oh-stay platform — including 24/7 customer support, secure payment processing, money transmission fees, identity verification, and our resolution service if something goes wrong.

The fee is calculated on the total nightly rate. Where VAT applies, it's already included in the price you see. Remember — unlike other platforms, our fee is not charged on additional services such as cleaning fees.

See our Fees page for the full details.

We accept all major credit and debit cards (Visa, Mastercard, American Express), along with Apple Pay, Google Pay, and selected local payment methods including SEPA Direct Debit, iDEAL, Bancontact, and Klarna where available.

Payments are processed by Stripe, one of the world's most secure payment providers.

Payment is taken in full at the time of booking, and your host receives their payout 24 hours after your check-in.

If you cancel and qualify for a refund under the host's cancellation policy, the refund is issued back to your original payment method within a few business days.

<p>oh-stay supports EUR and GBP at launch, with more currencies coming as we expand. Each listing is priced in the currency set by the host.</p>

<p>If your card is denominated in a different currency, your bank will apply its own exchange rate and any foreign-transaction fees, which are outside our control.</p>

Some hosts on oh-stay accept guest offers below their listed price — it's a unique feature of our platform. Here's how it works:

• The host sets a minimum price they'd accept for their property.
• You make an offer. When you find a stay you like, you can either book at the listed price or submit an offer below it.
• Offers within the threshold are accepted instantly. If your offer is within the host's auto-accept threshold (typically up to 15% below the listed price), it's confirmed automatically.
• Lower offers go to the host. Offers below that threshold are flagged for the host to review manually — they may accept, decline, or counter-propose.

Offers are binding for 24 hours, so only bid at a price you're genuinely happy to commit to. A polite, reasonable offer with a little context about your trip always does better than an aggressive one.

You can submit one active offer per property at a time. Offers are binding for 24 hours — if accepted, you're committing to the booking at that price.

Be reasonable: lowball offers (50% below the listed price, say) are rarely accepted and may not be considered. Hosts can see your offer history and previous reviews, so a polite, well-judged offer with context will always do better than an aggressive one.

You can submit one active offer per property at a time. Offers are binding for 24 hours — if accepted, you're committing to the booking at that price.

Be reasonable: lowball offers (50% below the listed price, say) are rarely accepted and may not be considered. Hosts can see your offer history and previous reviews, so a polite, well-judged offer with context will always do better than an aggressive one.

If a property doesn't show the Make an Offer button, the host has opted out of bidding for that listing.

You can still message the host directly to ask if they'd consider a custom rate — many will for longer stays, off-season dates, or repeat guests.

At oh-stay, we believe reviews are the lifeblood of trust between hosts and guests. After every completed stay, both the host and the guest are invited to leave a review within 14 days.

Reviews are released simultaneously once both parties have submitted theirs, or at the end of the 14-day window — whichever comes first. This double-blind approach means both sides give their honest impression without seeing the other's first.

After check-out, you'll receive an email and an in-app notification inviting you to review your stay. Rate the property and the host across several dimensions — cleanliness, accuracy, communication, location, value — and leave a written review describing your experience.

Be honest, fair, and specific. The most helpful reviews mention what worked well and what could be improved, so future guests know exactly what to expect.

As a host, you'll receive a similar prompt to review each guest after check-out. Rate the guest on communication, cleanliness, and adherence to house rules, and leave a short written review.

Honest guest reviews help other hosts know who they're welcoming, and they help great guests build a track record on the platform.

Yes. We know that as a host moving to oh-stay, you've already built a hard-earned reputation on other platforms — and we don't think you should start from zero with us. During host onboarding (and at any point from your host dashboard afterwards), you can paste the public links to your existing listings on other platforms and we'll display a verified reputation summary on your oh-stay listing.

Here's how it works. Our system reads the public review count and average rating from each linked platform — for example, "4.9 from 127 reviews" — and shows this alongside your oh-stay reviews. We don't copy the individual reviews themselves (other platforms' terms don't allow that, and it wouldn't be ours to take), but the summary numbers give incoming guests immediate confidence that you're an experienced host.

Imported reputation is clearly labelled on your listing — guests see exactly which numbers come from oh-stay and which come from elsewhere. As you build up reviews on oh-stay itself, your native rating takes priority in search ranking, but the imported reputation stays visible as long as you keep the source links current. Update the links whenever you'd like, or remove them entirely if you'd prefer to show only your oh-stay reviews.

A few small things to know. Imported reviews don't count towards Superhost-style status badges on oh-stay — those are earned on our platform only. And if your linked external listings are removed or made private, we'll stop displaying the imported numbers automatically.

Each host sets their own cancellation policy — Flexible, Moderate, Strict, or Non-Refundable — and the policy is displayed clearly on every listing before you book.

If you need to cancel, the refund amount depends on which policy applies and how far in advance of check-in you cancel. The oh-stay service fee is refunded in line with the policy. See our Refund & Cancellation Policy for the full breakdown.

In the unlikely event that a host cancels a confirmed booking, you'll receive a full refund of all amounts paid — including the service fee. We'll also help you find alternative accommodation for the same dates wherever possible.

Host cancellations are taken very seriously on oh-stay and may result in penalties for the host.

For significant issues during a stay — the property doesn't match the listing, there's a serious safety or cleanliness problem, or you're unable to access the property — contact us within 24 hours and we'll work with you and the host to resolve it.

Where the issue is verified, you may be entitled to a partial refund, a full refund, or alternative accommodation. See our Dispute Resolution Policy for how this process works.